Non-Emergency Medical Transportation
Comprehensive NEMT services for patients who need safe, reliable transport to medical appointments, treatments, and facility transfers across Southern California.
Non-Emergency Medical Transportation Explained
NEMT (Non-Emergency Medical Transportation) provides safe, scheduled transport for patients who cannot drive themselves or use public transportation due to medical conditions, physical limitations, or mobility challenges. Unlike ambulance transport, NEMT is for stable patients who do not require medical monitoring during transit.
West Coast Ambulance is a licensed NEMT provider serving Los Angeles County, Orange County, and Kern County. Our fleet includes ADA-compliant wheelchair vans, stretcher vehicles, and bariatric-rated units — all staffed by employed crews with clinical training, background checks, and drug testing.
Employed Crews
Every crew member is a direct employee — not a contractor. This means consistent training standards, accountability, and quality control on every transport.
98.5% On-Time Performance
Our dispatch system and strategically located base stations deliver industry-leading punctuality for scheduled NEMT rides.
Insurance Accepted
We accept Medi-Cal, Medicare, and most private insurance. Our billing team verifies coverage before transport — no surprise bills.
24/7/365 Dispatch
Schedule in advance or request same-day transport. Our dispatch center is staffed around the clock, every day of the year.
Every Type of Non-Emergency Medical Transport
From recurring dialysis rides to one-time hospital discharges, we provide the right vehicle and crew for every patient's needs.
Wheelchair Transportation
ADA-compliant wheelchair vans with door-through-door assistance, 4-point securement, and climate-controlled cabins for patients who can sit upright.
Learn More →Stretcher Transportation
Non-emergency stretcher transport for non-ambulatory patients who need to travel lying down but do not require ambulance-level medical monitoring.
Learn More →Dialysis Transportation
Recurring, scheduled transport with consistent crews, on-time guarantees, and a 0% no-show rate for dialysis patients who depend on reliable rides.
Learn More →Bariatric Transportation
Specialized vehicles with 700+ lb capacity stretchers and reinforced equipment for bariatric patients requiring wider clearances and additional support.
Learn More →Hospital Discharge Transport
Coordinated discharge transport integrated with case management workflows to reduce discharge delays, free up beds, and ensure smooth patient handoffs.
Learn More →Long-Distance Transport
Extended-distance medical transport originating from Los Angeles and Orange Counties for interfacility transfers across California and neighboring states.
Learn More →Trusted by Facilities and Families Across Southern California
NEMT is used daily by healthcare providers, case managers, and families who need dependable medical transport for their patients and loved ones.
Skilled Nursing Facilities
Dialysis Centers
Doctor's Offices
Hospitals
Families
Assisted Living
Case Managers
Rehab Centers
NEMT Coverage Across 3 Counties
West Coast Ambulance operates from strategically located base stations to provide fast, reliable NEMT across Southern California.
Los Angeles County
Full NEMT coverage across LA County from our Burbank, Lancaster, and Baldwin Park base stations. Serving 80+ cities including Los Angeles, Glendale, Pasadena, Long Beach, and Santa Clarita.
View LA County Coverage →Orange County
NEMT services throughout Orange County including Anaheim, Irvine, Santa Ana, Huntington Beach, Fullerton, Costa Mesa, and Mission Viejo.
View OC Coverage →Kern County
NEMT coverage across Kern County including Bakersfield, Tehachapi, Ridgecrest, California City, and Delano from our Lancaster base station.
View Kern County Coverage →NEMT Questions Answered
What is NEMT (Non-Emergency Medical Transportation)?
NEMT stands for Non-Emergency Medical Transportation. It provides safe, scheduled transport for patients who cannot drive themselves or use public transportation due to medical conditions, physical limitations, or mobility challenges. Unlike ambulance transport, NEMT is for stable patients who do not require medical monitoring during transit.
What NEMT services does West Coast Ambulance offer?
West Coast Ambulance provides six core NEMT services: wheelchair transportation, stretcher transportation, dialysis transportation, bariatric transportation, hospital discharge transport, and long-distance medical transport. All services are staffed by employed crews with clinical training.
Does insurance cover NEMT services?
Yes. West Coast Ambulance accepts Medi-Cal, Medicare, and most private insurance for qualified NEMT services. Our billing team verifies coverage before transport so there are no surprise bills. Visit our Insurance & Billing page for details or call 800-880-0556.
What areas does West Coast Ambulance NEMT cover?
West Coast Ambulance provides NEMT services across Los Angeles County, Orange County, and Kern County. We operate from base stations in Burbank, Lancaster, and Baldwin Park, providing coverage to over 140 cities in Southern California.
How do I schedule an NEMT ride?
You can schedule NEMT transport by calling our 24/7 dispatch at 800-880-0556, submitting an online request form, or having your facility or case manager place the order directly. We accommodate both scheduled and same-day transport requests.
What is the difference between NEMT and ambulance transport?
NEMT is for non-emergency medical trips where the patient is stable but unable to use personal or public transportation. It includes wheelchair vans and stretcher vehicles. Ambulance transport (BLS, SCT, CCT) is for patients who require medical monitoring, oxygen, or clinical intervention during transit. West Coast Ambulance provides both — learn more about our ambulance services.
Schedule NEMT Transport Today
Call dispatch now or submit an online request to book non-emergency medical transportation for your patient or loved one.