ER Intake Transport
Facility-to-ER ambulance transfers for patients arriving from clinics, SNFs, or other hospitals to emergency departments across Los Angeles and Orange Counties.
What Is ER Intake Transport?
ER Intake Transport is an interfacility transfer (IFT) that brings patients from a clinic, skilled nursing facility, or other hospital to an emergency department for evaluation or admission. These are coordinated facility-to-ER transfers with proper handoff documentation and receiving ED coordination.
Whether a patient at a SNF needs emergency evaluation, an urgent care clinic determines a higher level of care is required, or a hospital needs to transfer a patient to an ED with specialized capabilities, our crews handle the transport with complete documentation and real-time updates.
Crew level is matched to patient acuity — BLS or CCT staffing assigned based on the clinical needs of each patient. All crews are employed under Medical Director oversight.
Service Highlights
- BLS or CCT crew based on patient acuity
- Proper handoff documentation for ED team
- Coordination with receiving emergency department
- Real-time transport status updates
- Complete ePCR documentation
- Employed crews, Medical Director oversight
- Available 24/7 across LA and Orange Counties
Every ER Intake Transport Includes
Coordinated facility-to-ER transfers with proper documentation and communication at every step.
Acuity-Matched Crew
BLS or CCT crews assigned based on patient condition, ensuring the appropriate level of care during transport to the ED.
ED Coordination
Our team coordinates directly with the receiving emergency department so the ED team is prepared for patient arrival.
Handoff Documentation
Complete handoff documentation accompanies the patient, including sending facility care notes and ePCR records.
Real-Time Updates
Sending facilities receive real-time transport status updates from dispatch through pickup, en route, and arrival.
Patient Monitoring
Continuous vital sign monitoring including blood pressure, pulse, and oxygen saturation as clinically indicated throughout the transport.
24/7 Dispatch
Around-the-clock dispatch for scheduled and on-demand ER intake transports, any day of the year.
Facilities That Request ER Intake Transports
ER intake transport is used when a patient at one facility needs transfer to an emergency department for higher-level evaluation.
Urgent Care Centers
Patients requiring emergency evaluation or hospital admission beyond urgent care capabilities.
Skilled Nursing Facilities
SNF residents with acute changes in condition requiring emergency department evaluation.
Clinics
Outpatient clinics transferring patients who need emergency care or higher-level imaging and diagnostics.
Hospitals
Hospitals transferring patients to EDs at facilities with specialized capabilities or capacity.
What to Expect
You Request
Call 800-880-0556, submit online, or have your facility place the order with patient details.
We Confirm
Dispatch confirms the booking, assigns the right crew and vehicle, and provides an ETA.
Crew Arrives
Your assigned crew arrives at the pickup location, introduces themselves, and prepares the patient.
Safe Delivery
Patient is transported safely. Trip documentation and ePCR available for the sending facility.
"When a patient at our SNF needs to go to the ER, response time matters. WCA gets a crew to us faster than anyone else."
Medi-Cal, Medicare, and most commercial insurance accepted. We verify coverage before transport — no surprise bills. Learn about insurance & billing →
Request ER Intake Transport
Available 24/7 across Los Angeles and Orange Counties. Call dispatch or email us to arrange a facility-to-ER transfer.