Pay Your Bill Online
View and pay your West Coast Ambulance invoice securely online. Have questions about your bill? Our billing team is here to help.
Make a Payment
Click the button below to access our secure online payment portal. You will need your account number or invoice number, which can be found on your billing statement.
Pay Your Bill Now →Billing Process
Understanding Your Bill
After Your Transport
After each transport, we generate a detailed billing record that includes the date of service, pickup and destination addresses, level of care provided, mileage, and any supplies used during the trip.
Insurance Filing
If you have insurance on file, we submit claims directly to your carrier. This includes Medi-Cal, Medicare, and most commercial plans. We handle the paperwork so you do not have to.
When to Expect Your Bill
Insured patients typically receive a statement after their insurance has processed the claim, which can take 30 to 90 days. Private-pay patients receive a statement within 2 to 4 weeks of service.
Common Questions
Billing FAQ
What if I have insurance?
What if I can't pay my bill?
How do I request an itemized bill?
When will I receive my bill?
Who do I contact about billing questions?
Get Help
Contact Our Billing Team
Have a question about your bill or need help with a payment? Our billing department is ready to assist you.
Billing Phone
800-880-0556Billing Email
[email protected]Need to Schedule a Transport?
Our dispatch team is available around the clock. Call or email to book your next medical transport.